.

 OPEN MONDAY's 12NOON - 7PM TUESDAY - SATURDAY 10AM - 5PM

WE CAN HELP SUPPORT ALL YOUR COMPUTER PROBLEMS, WE HAVE A FLAT FEE CALL OUT CHARGE.

About Remote Desktop Support

Our single click remote desktop support tool allows our experienced and qualified technicians to securely login to your computer or laptop and repair your problem over the internet. Our remote desktop support is affordable and can be performed at a convenient time for you, allowing us to repair the following issues;

Advert Pop-ups

Browser Hijacks

Viruses

Spyware

Rootkits

Slow Computer

Software Installation

Email Problems

Driver and Software Updates/Patches

Desktop and Laptop Repairs

Advantages of Remote Support

  • Encryption - Because our remote support software is protected with 128-bit end-to-end data encryption, remote desktop support is just as secure as if the technician were sitting infront of your PC.

  • Cost - Our remote support service is charged at a lower hourly rate than our onsite service.

  • Convenience - Remote support means there's no waiting around for a home visit from the technician. It also means you don't have to disconnect the machine and carry it to a shop.

  • Speed - Remote desktop support allows us to repair your computer in a matter of hours.

Application Link
BIC Remote Support Tool Download

 

How To Use Our Remote Support Tool:

  • Contact us to arrange a remote support session

  • When instructed, click on the Download link above and click on "Run"

  • Then click "Run" again

You will now be prompted for a password. Once the technician has provided the password over the phone, click the "Allow" button. Now just sit back and watch the technician repair your computer!

01295 669 100